Posted 3/23/2020 8:47 AM EDT - Here to Serve You

Dear Valued Customer,

We hope you, your family and colleagues are - and will remain - healthy. In light of recent Executive Orders in NJ, NY, and PA, we wanted to reach out to let you know that Charles JonesĀ® remains open to serve you.

As previously communicated, we have encouraged our employees to follow social distancing practices, and to telecommute by leveraging at-home workstations and secure network connections. This means you may hear more from us via phone and email than in person for a while. We hope you understand these steps are intended to help protect the health of you, our employees and the communities in which we operate.

We have experienced several agency closures and expect that trend to continue. This will result in one of three scenarios:
  • No impact to your search requests.
  • Partial results produced and delivered to you.
  • Delays in our ability to produce results until government agency reopens.

Reminder: Please find general product updates and a link to government agency closures. Since this is an evolving situation, we ask that you bookmark the following as we continue to make updates as needed:

Click here for general information and updates on currency of products as we move forward.

Click here for court closures that may have some impact on our ability to complete searches.

Thank you for your patience and your business!


Patrick T. Roe
General Manager

Charles Jones LLC is not a consumer reporting agency as such term is defined in the federal Fair Credit Reporting Act, 15 USC 1681 et seq. ("FCRA"). Charles Jones reports do not constitute consumer reports as such term is defined in the FCRA, and accordingly these reports may not be used to determine eligibility for credit, employment, tenant screening or for any other purpose provided for in the FCRA.