Charles Jones Blog
Was your business up and running during our recent snow storm? Your customers may have had expectations it was, especially if you are doing business outside your local area.
Remember, your weather isn’t necessarily your customer’s weather. A customer’s office located where there is no weather issue may not know or care if it is snowing in your office’s area. They just want to get work done.
Thanks to today’s technology being open for business during even the worst storms is possible. We can conduct business from basically anywhere using our laptops, tablets and smartphones. We can meet virtually in meetings as if we were in the same room reviewing documents and presentations together.
During the recent snow event, Signature’s physical office was closed but our remote office was open for business as usual. We were able to provide the majority of our products and services to our customers, including County Search Services even where county record rooms were closed. How you ask? By using our DTS Title Plants, that’s how. Signature offers this tool to its customers as well giving them the opportunity to complete County Searches using their own computers, at their own convenience. It doesn’t matter if the record rooms are closed; DTS is always open, even weekends, holidays and weather events when the courts are closed. DTS allows you to complete County Searches yourself, virtually anytime, anywhere.
Even though we were open for business during the recent storm, we continue to improve our ability to service our clients in this world of ever-changing technology. We realize our collective businesses need to keep up with the changing tide to meet and exceed the expectations of our customers.
Were you able to conduct business during the snow storm? What steps have you taken and/or are planning to take to service your clients?
The information provided is for informative purposes only and is not intended to be legal advice or a legal opinion. For legal advice, please consult an attorney.
Vice President, Operations